Workshops in detail...

All the workshops underpin the work that NUS Services and the NUS Charity do to contribute to NUS 100. Taken directly from our strategic framework, we’ve looked at how our movement sets the bar for how business should be done.  Where content is available, we will upload the presentations that were delivered at the workshops during Convention.  Simply click on the image to download the slide deck.


Developing student staff

Looking at recruitment, development, and retention we will learn from students’ unions who have delivered benefits for students as staff, and in turn, developed their students’ unions. 

Update on Quality Students’ Unions

Quality Students’ Unions (QSUs) has been developed to assure the quality, standards, and overall effectiveness of students’ unions. This session will look at the development of QSUs and how it can support success in your union. 

Officers and outlets

This session will equip Officers with the skills they need to understand, support, and scrutinise, commercial work in their unions.

Collectivism in a turbulent market: A students’ unions perspective

Wider market insights and trends mapped across student insight informs the success of students’ unions commercial activity.  This session provides a broad overview of the trends, traps, and trading stats to be aware of, and demonstrates how collaboration with trading support, supports students’ unions success. 



Retail Insight and Innovation

Retail is a key commercial proposition in many students’ unions to generate income. In this session we will provide detailed insight and an overview of income opportunities in retail. We will also hear from a students’ union on their collaborative retail pilot.

Services for Good

NUS Services works to support wider ethical goals in students’ unions.  From our commitment to Fairtrade clothing to reducing single use plastics, this session will take you through our work to build a more ethical movement

The future of digital engagement

Alongside our partners at OneVoice we will look at current and emerging technology trends and how these will shape the lives of students and impact your work in students’ union.

Compliance workshop

Running elections, GDPR, the developing Charity Governance Code, and a changing political environment, presents a set of regulatory challenges to students’ unions.  Bring your compliance questions to this workshop and we’ll work together to find the answers. 



Licensed Trade insight and innovation

Licensed trade is a key commercial proposition in many students’ unions to generate income. In this session we will provide detailed insight and an overview of income opportunities in licensed trade.  Including, where embracing market data has grown revenue in students’ unions.

Membership Satisfaction update

NUS is committed to a level of 80 per cent membership satisfaction by 2020. In this session you will hear about our progress toward this goal and what we’re doing to get there

Growing NUS extra sales in your union

This session will give student unions tips, tricks, and insight, into getting the most out of NUS extra to grow income.

Building positive and productive online spaces

NUS 100 commits NUS to building positive and productive online spaces.  Here, we will look at how through Workplace we can support each other, and how through our communications we can support healthy engagement across our movement.


Day 2 | 09:30 - 10:15 | Steve Murrells, Co-op Group CEO

Steve Murrells became Co-op Group CEO in March 2017 having previously led the Co-op’s Food business since 2012. Steve now has overall responsibility for Co-op Food, Co-op Funeralcare & Life Planning, and Co-op Insurance. The Co-op is the UK’s largest mutual business with nearly 5 million members, 65,000 colleagues and a presence in every postcode area of the country.  
As a senior executive at the Co-op Steve has been a key part of the team which has rebuilt the Co-op, relaunched its membership proposition and returned its iconic blue clover-leaf logo to the high street.
As CEO of Co-op Food, Steve was responsible for the Co-op’s £7bn-turnover food retail arm with its 2,800 strong network of stores and logistics operations which span the whole of the UK.  He introduced the Co-op’s new retail strategy which focuses on convenience and turned around the business to grow its market share.
Previous to joining the Co-op Steve has held senior leadership roles in European and UK based food retail businesses, including at One Stop, Sainsbury’s and Tesco. Steve spent three years as CEO of Danish meat company, Tulip, before joining the Co-op.

Co-operative Enterprise Units and Annual Participants meeting

At the second day members will have the opportunity to discuss the Company Plan at the Annual Participants Meeting.  Each trading area of NUS also has an equivalent Cooperative Enterprise Unit (CEU) which will be held on the same day as the Annual Participants Meeting. Members who are part of the trading consortium, and purchase NUS Extra, will have the opportunity to take part in the relevant CEU.

The role of the CEU is to direct a strand of activity or work within NUS Services in such a way that ensures most influence from those students’ unions that participate in or are most affected by that particular activity or work in the context of the overall company plan.  Resolutions will be available here soon.  

At the NUS extra CEU there will be a brand launch of new NUS extra, giving members an insight into the exciting new product for our movement. 

Following the CEUs, NUS Services will host its Annual Participants Meeting.  The main role of the Annual Participants Meeting is to enable students’ unions to consider and scrutinise the key strategic decisions of NUS Services.

The Annual Participants Meeting will ensure that students’ unions receive proper and detailed information about NUS Services. It enables students’ unions to set direction to be observed by NUS Services Board.  This ensures that together we can fulfil the ambitions for our movement laid out in NUS 100 - A Manifesto for a Just and Sustainable Future.