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Student satisfaction scores remain high in Welsh universities and colleges

The results from the 2011 survey, now in its seventh year, took account of the views of more than 21,000 students studying at Welsh universities and colleges, and saw a significant increase in the level of satisfaction for part-time students in a number of categories.

Full-time student satisfaction has shown some increase in 12 out of 21 questions in 2011.
The levels of overall satisfaction in Wales since the inception of the NSS have remained consistently high.
The most improved levels of satisfaction since 2005 have been in the areas of assessment and feedback and academic support, although the former remains marginally below the UK level of satisfaction. The figures also showed that part-time students were less satisfied with their learning resources than full-time students.
 
Once again, students on NHS sponsored courses in Wales were particularly satisfied compared to the figure for the UK as a whole, with 89% satisfied with their practice placements, compared to 84% for the UK as a whole.
 

Luke Young, NUS Wales President, said:

"Students' expectations of universities and colleges are higher than ever. Institutions must be proactive and work in partnership with students to deliver an all-round excellent student experience. This should include open dialogue about issues such as assessment and feedback, which are still not at a desirable level. As more students look to study part-time, it is essential for institutions to recognise that facilities and information are too often tailored towards full time students and do not meet the needs of part-time students. More flexibility is required as a matter of urgency."
 
To read the full joint statement by HEFCW / NUS Wales / Higher Education Wales click here

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