We have received further information from Albert Harrison following the recent product recall of the listed Travel Adaptor Plug (product code 1251Q).
Albert Harrison has made an agreement with the supplier of the product that the goods do not have to be returned, however a recall still needs to be conducted to enable them to find out how many have been returned. Therefore, please could all unions carry out a product recall on the travel adaptor between 20 September and 31 October.
Once the dates have passed, customers will need to confirm with Cara McKenna at Albert Harrison the numbers that have been returned. Albert Harrison will then check this on its system, and if the information matches, they will arrange for the goods to be credited and the union can then dispose of them.
Please ensure that you do not dispose of them until figures have been confirmed with Albert Harrison, so that this information can be relayed to the supplier.
We apologise for the delay, however Albert Harrison has been working with trading standards and the supplier to resolve the situation as quickly as possible.
We have been advised that a replacement for this product, Travel Adaptor For Visitors To The UK (product code 1203X) is now available through Albert Harrison.