Academic Advisor

You will play a key role in EUSA's Academic Advice team, with responsibility for:

• providing information, advice and support to students with academic queries through the Advice Place (face-to-face, by email, and by phone)
• supporting and representing individual students engaging with formal university processes, including academic appeals, complaints, academic misconduct and disciplinary processes
• liaising with appropriate university staff in relation to casework, and develop appropriate contacts
• maintaining and developing relevant information resources and publications in relation to academic processes
• To provide administrative support for the Peer Proofreading scheme and other projects as required, including liaising with volunteers and other students, and taking part in training events

You must have:

• An undergraduate degree level qualification
• A basic knowledge of the Higher Education system and current student issues
• Excellent communication skills both written and verbal
• Good IT skills and internet literacy, including proficiency using Microsoft Office
• Ability to work independently to prioritise a busy caseload
• Strong analytical abilities to process complex written materials and situations, and attention to detail
• Ability to work positively and cooperatively in a small team of advisers
• Suitable personal qualities for advice work, including: a non-judgemental attitude, approachability, interest in supporting students, tact and sensitivity

For information and to apply, please visit our website at http://www.eusa.ed.ac.uk/jobs/vacancy/77/

The closing date for applications is 12pm on Monday 30^th July 2012, with a planned recruitment event held 15^th August 2012.